Assistant Manager /AVP (Life Claims)

Job Title: Assistant Manager /AVP (Life Claims)

Job Duration: 12 months contract with a possibility to extend or to go perm!

Location: Pasir Panjang Road

Responsibilities

• Handle the end to end claims adjudication of Life Claims including but not limited to Death, Critical Illness, TPD, Life Hospital and Surgical, Personal Accident claims promptly and accurately.
• Handles control and remediation work within Claims Department to ensure compliance with internal claims SOP, regulatory requirements and company policies.
• Conduct daily/monthly claims quality assurance checks to ensure that claims are processed based on the KPI and claims SOP, and put in place corrective and preventive measures.
• Handle claims enquires from customers and distribution channels.
• Support the department’s other activities as and when required, including but not limited to life claims administrative work.

Qualifications

• Degree or Diploma holder, with relevant life and/or group term life claims experience; or insurance experience.
• Mid-level claims assessors who are looking for greater challenges and greater exposures in claims, compliance and risk mitigation work within claims department.
• Candidates who have worked in insurance companies with a keen interest in risk and compliance work with special focus on claims.

Additional Requirements

• Strong analytical, written and communication skills
• Independent and resourceful
• Ability to embrace and drive changes
• Customer-centric and meticulous with the ability to work under pressure
• Excellent interpersonal skills to effectively communicate with all stakeholders
• High level of integrity, takes accountability and ownership, and a team player.