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Corporate Call Centre Officer (Banking / Shifts)

$ 4,000 - $ 4,000 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Duration: 6 months contract (renewable/convertible)

Working hours: 8:30am – 8:30pm

5-day work week with rotating shifts, Mondays to Sundays and public holidays.

Fresh Graduates are encouraged to apply!



Key Accountabilities & Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries on general and transactional enquiries
Communicating with customers through various channels.
Acknowledging and resolving customer requests.
Customer outreach to encourage the use of digital services.
Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
Collaborate with stakeholders to resolve all customer queries and requests.
Able to multi-task while speaking to customers and toggle between system application screens in a fast- paced environment.
To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery.
To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues.



Kindly note that only shortlisted candidates will be contacted.



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