Operations Manager

We are a well-established Recruitment and Business Process Outsourcing firm with a significant regional presence, seeking to hire a team of Project Operations Managers (Manpower Outsourcing Project Management). This role is critical in ensuring the smooth daily operations of our projects and facilities while upholding our high standards of service delivery.

Purpose of the Role:

As an Operations Manager, you will oversee manpower operations to ensure projects are executed efficiently and professionally while delivering exceptional customer experiences. Your leadership will be key to driving operational success, fostering continuous improvement, and promoting a culture of excellence.

Key Responsibilities:

• Manage the setup and ongoing operations of project hubs.
• Ensure optimal resource allocation and performance management.
• Could you provide on-site leadership at client locations and resolve issues quickly?
• Lead and coordinate teams to meet operational goals, SLAs and deadlines.
• Build a collaborative, high-performance team culture.
• Assist project managers in maintaining and improving operational processes.
• Collaborate on process planning and design to boost efficiency.
• Document and update operational procedures.
• Continuously improve processes to enhance quality and efficiency.
• Track progress, performance metrics, and quality standards.
• Implement corrective actions to uphold high standards.
• Identify and mitigate operational risks.
• Address operational challenges proactively to minimize disruptions.
• Communicate status updates and key achievements to stakeholders.
• Provide regular reports to ensure alignment and transparency across teams.
• Handle ad-hoc tasks as required.

Job Requirements:

• Proven experience in operations management with a strong track record of successful project execution.
• Strong leadership abilities with experience in motivating and managing teams.
• Excellent organizational, problem-solving, and communication skills.
• Ability to excel in a fast-paced and dynamic environment.

Join our team and help shape the future of manpower management through innovation, dedication, and operational excellence.

Interested applicants, please submit your resume along with the following details:

• Highest Educational Qualification
• Employment History (in chronological order)
• Reason for Leaving Previous Roles
• Current/Last Drawn Salary
• Expected Salary
• Availability/Notice Period