(Senior) Investigation Officer (Consumer Protection, Weights & Measures – Enforcement)

[What the role is]
Enterprise Singapore is one of the agencies entrusted to protect consumers, by administering consumer product safety regulations, as well as the Weights & Measures Act. These aim to ensure that consumer products supplied in Singapore are safe, and consumers experience fair and accurate transactions during purchases (i.e. receive the right amount of goods that they paid for).

As an Investigation Officer, you will conceptualise and drive programmes that protect the interests and safety of consumers in Singapore.

[What you will be working on]

Administer Enterprise Singapore’s product safety and weight & measures regimes, which requires you to:

• Plan and implement market surveillance, product testing, and inspections to ensure compliance to regulatory requirements
• Investigate incidents/ accidents involving consumer products and potential infringements of regulatory requirements, and subsequent preparation of timely, clear and concise written reports
• Advise businesses and consumers on regulatory requirements, and manage public feedback with professionalism
• Develop knowledge and competence to be product experts for the various kinds of consumer goods and weighing & measuring instruments
• Review policies, processes and legislation
• Conduct data analysis to identify trends and develop enforcement strategies, plan and implement data-related projects, and develop basic coding solutions to support investigative processes

• Strong analytical and report writing skills
• Be resourceful and exercise initiative to work effectively, as an independent and collaborative team player
• Some familiarity with basic coding is preferred

If you are shortlisted for the position, you may be required to take part in a preliminary online interview and written assessment. Successful candidates will