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Customer Service Assistant (Paints/ Coatings/ Contract)

Salary undisclosed

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Customer Service Assistant (Paints/ Coatings/ Contract)

12-Months Contract (Renewable)
Location : Changi
Salary: Up to $3000 depending on experience

Our client, a leading global paints and coatings company and a major producer of specialty chemicals, is looking for Customer Service Assistant to join their team .

Job Summary:

  • To attend all incoming enquiries especially handling on painting enquiries and assigning job to pro painters and collating payments between company and painters etc.



Responsibilities

  • Attend to all customer service enquiries
  • Attend to all painting services related
  • Retrieve emails, reply to all enquiries
  • Assign painting leads to pro painters
  • Tracking and compiling confirmed leads for payment
  • Sending of courier service for local and overseas documents
  • Mass mailing of campaign and promotional materials
  • Clearing of mails.
  • Database management of Dulux Painter Program
  • Attend to painters' enquiries ie. Redemptions etc.
  • Painter telemarketing & feedback
  • Prepare warranty agreement for Retail and Projects Dept
  • Monitor and keying in retail promotions, festive promotions and other ad-hoc redemptions.



Requirements:

  • Min O' Level qualification
  • Able to operate Excel and Microsoft Word, knowledge in Access
  • 1 to 2 years of experience in handling customers
  • Good telephone skills



Lim Pey Chyi (Apple) - [email protected]
Recruitment Consultant (R2090579)
Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423

Desired Skills and Experience

Min O' Level qualification
Able to operate Excel and Microsoft Word, knowledge in Access
1 to 2 years of experience in handling customers
Good telephone skills

Apple, Pey Chyi Lim EA License No.: 02C3423 Personnel Registration No.: R2090579


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