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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Client Care Manager, SEAO

Salary undisclosed

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Roles and Responsibilities

Lead the Client Care Centre Network:

  • Direct and optimize regional operations, fostering leadership and team growth while ensuring adaptability to market changes.
  • Manage outsourced networks with a focus on performance, ensuring they adhere to high standards and contribute to service advancements.
  • Streamline repair demand with workshop capacity for maximum efficiency and resource utilization.

Exceptional Service Delivery:

  • Ensuring an exemplary service experience that consistently surpasses client expectations, thereby deepening brand loyalty with each interaction.
  • Uphold RIMOWA’s ethos into every client interaction, using feedback to drive HQ-informed service improvements.
  • Analyzing customer data to recommend benchmarks that elevate satisfaction across the region.

Retail Collaboration and Relationship Management:

  • Establishing and maintaining close collaborative ties with retail store managers to ensure that the client service ethos is consistently executed across all customer touchpoints.
  • Engaging in regular dialogues and strategy sessions with store management to identify areas for joint improvement and to synchronize efforts that enhance overall customer satisfaction.
  • Acting as a conduit between the retail environment and client care centres, facilitating open communication channels and fostering a unified approach in addressing client needs.

Productivity Monitoring & Enhancement:

  • Track performance indicators and address gaps promptly; promote a culture that prioritises operational enhancement.
  • Oversee recruitment and training processes for top-tier service continuity alongside predictive staffing strategies.
  • Review professional development against company goals, advocating growth aligned with global directives.

Spare Parts Inventory Management

  • Achieve precision in stock management by balancing availability with cost-effectiveness; liaise with HQ for seamless fulfilment operations.
  • Propose inventory management upgrades for improvements within the global framework.
  • Suggest forecasting refinements based on repair data analysis to minimize surplus while meeting service needs.

Monitor Costs & Optimize Revenue from Repairs:

  • Conduct cost reviews per market for optimization opportunities that preserve or enhance service quality.
  • Uphold strict warranty policy compliance via audits, aligning budgets meticulously with strategic objectives.
  • Seek innovative cost-saving measures that support an exceptional customer experience and positive workplace culture.

Community, Project & Development Initiatives:

  • Identify sector growth opportunities; trial new initiatives that could be scaled regionally pending success.
  • Foster knowledge sharing within the network to boost collective intelligence and best practices across the region.
  • Align project management with global strategy to ensure swift response to industry trends or potential disruptions.
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