Junior Account Manager Singapore

LLUCH ESSENCE, S.L.U. is a family company dedicated to the commercialization and distribution of essential oils and aromatic chemicals. LLUCH ESSENCE has been supplying the food and perfumery industry for more than 70 years, acting as agent and distributor of market leading products both nationally and internationally.

The headquarters of our company are located in El Prat de Llobregat (Barcelona) and has large facilities with more than 19,000 m2 distributed in offices, laboratory and warehouse. We also have Affiliates in Colombia, Mexico & Singapour, and two HUBS in India and China.

We have a global presence in the 5 continents. We have a portfolio of more than 4,000 references that we supply to more than 750 customers.

Would you like to join the Commercial team in Singapore to continue developing as a professional and be part of Lluch's growth process?

Reporting to the Regional Business Director will have to guarantee Lluch's level of service to its clients in order to contribute or contributing to the growth of the organisation.

Functions:

• Develop and maintain strong relationships with key clients, defending and improving the business volume inline with Company Objectives.
• Support the acquisition of new customers and be responsible for their effective on-boarding.
• Focus on growth in alternative segments or geographies where the company may not be present.
• Address and resolve customer complaints.
• Lead top level projects of the company in global or regional scope.
• Mentor, Oversee and Lead the related customer service specialists within the team.
• Act as the main point of contact between customers and internal teams.
• Communicate and collaborate with marketing, commercial, purchasing, technical and logistics departments to ensure that customer needs are met.
• Reporting on account performance, targets and forecasts for the relevant area to the Regional Director.
• Develop a thorough understanding of customer needs and requirements and prepare customised solutions.
• Supporting contract negotiations with clients and meeting deadlines set for the fulfilment of each client's long-term objectives.
• Creation of customer database.
• Act as backup for the commercial team in case needed.
• Comply with both general and position-specific policies and procedures, as well as ensuring the completion of all tasks within scope to facilitate the achievement of company objectives.

Education:

• Higher education in Chemistry, Business Administration, International Business or similar.

Specific knowledge:

• Advanced user of Office Suite.

Complementary knowledge:

• Knowledge of SAP.
• Basic knowledge of international trade (incoterms).
• Knowledge in the fragrance, flavours, animal feed, cosmetics industries...

Languages:

• English: advanced.
• Extra language according to geographical area or business needs.

Skills:

• Customer orientation.
• Results oriented.
• Responsibility and commitment.
• Autonomy.
• Planning and communication.

Experience:

• More than 1 year of experience in a similar position.

Lluch Essence is driven by diversity, equity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more integration there is, the better our work will be. The next step is yours. Apply to apply and join a growing multidisciplinary team.

We are waiting for you!

HR People & Culture dpt. at Lluch Essence