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Job Responsibilities
- Establish the Artivion brand in Singapore as an important reference market in the ASEAN sub region to drive profitable growth
- Sell Artivion products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned on a monthly/quarterly/annual basis
- Develop and implement sales strategies by determining the relevant factors (e.g. account, product, competition and pricing needs) of existing and potential accounts to effectively promote Artivion products to physicians
- Develop KOL action plans by identifying the needs of accounts to help achieve the planned annual sales goals
- Determine the needs, goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians to learn and address their specific needs
- Support stent graft customers on planning their cases through CT/Imaging guidance and suggest the right product options to derive the best clinical outcomes
- Attend, observe and support actual procedures in the cardiac catheterization or operating room of hospital accounts to gain insights into specific nuances of each physician and develop trustful relationships with all key customers
- Establish pricing packages/points that address specific customers’ needs while satisfying the company guidelines and policies
- Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions
- Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats including webinars and society forum branding initiatives
- Drive education, awareness and adoption of stent grafts/AMDS technologies through KOL driven case support, clinical workshops and peer discussions
- Create awareness on the limitations of current therapies in the management of Acute Type A dissections and develop AMDS business through education and training to establish targeted COEs in Singapore
- Implement marketing programs/workshops as per plan and focus on establishing therapy awareness for Artivion products in the country
- Be responsible for stock management, including forecasting, planning, expiry of all Artivion products in direct model
- Maintain high level of case support service with all accounts for best patient outcome
- Provide clinical support on weekends, holidays based on emergent case situation
- A seasoned, experienced professional with minimum 5 years of relevant experience, preferably with wide-ranging experience and expertise in complex Aortic technology
- Bachelor’s Degree in a related discipline OR applicable/equivalent combination of work experience and education required. Degree in Science related field preferred
- Proven ability in applying comprehensive domain knowledge and specialized clinical skills to resolve complex issues in creative ways. Candidate with knowledge of other related disciplines i.e. imaging and peripheral interventional procedures and techniques will be an added advantage
- Demonstrates strong clinical and creative problem-solving ability i.e. develop creative customer solutions to diverse clinical problems that are highly complex, unique, patient specific
- Possess ability to analyze situations or data which requires using complex software tools and an in-depth evaluation of various clinical factors and patient conditions
- Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining outstanding clinical results
- Possess specialized knowledge of various alternatives and their impact on the clinical outcome and ultimately on Jotec technologies/business
- Highly motivated and have strong desire to succeed in a challenging and demanding role
- Ability and willingness to be flexible with irregular working hours, where necessary, to support clinical procedures and/or clients’ needs
- Good IT literacy with sound presentation and excel skills
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