Freelance Retail Associate

Beyond The Vines is a multidisciplinary design studio based in Singapore, with a physical and online retail presence in Singapore and the region.

We’re on the lookout for Retail Associates to join our team on a freelance basis! Known amongst the crew as Brand Insiders (Lite), you will play a vital role in providing a memorable store experience for our community. A Brand Insider (Lite) should be an instinctive empath, understanding the needs of our community, even down to specific preferences of an individual community member that pops by at our stores like family (yes, plus points for remembering names and quirks!). A great conversationalist, we love an easygoing, personable character that people would naturally gravitate to.

Job Summary

Brand Insiders (Lite) are the retail face of BTV. They’ll not only be an expert on all our products but would also be a master at daily store operations, logistics and visual merchandising — making sure the gears are always oiled and running smoothly, and that our stores are always looking great! Working in tandem with our full-time team, our Brand Insiders (Lite) will be working on the floor to always keep the stores buzzing! The main focus of this job would be providing authentic hospitality to the faces that we encounter and making them feel right at home.

Responsibilities include:

• At the heart of the crew, we truly believe in providing radical service for raving fans, that means thinking inside and outside the box to build lasting friendships with our community.
• Foster active and genuine relationships with our customers, remembering their preferences to offer a customised store experience.
• Understand our products inside out, and be able to recommend supporting products that would enhance the customer’s lifestyle.
• Understand and execute the daily technical operations of the store such as POS (point of sale) management, inventory stocktake, stock management, and upholding visual merchandising standards.

Attributes we look out for:

• Proficient in verbal English with great communication and people skills.
• A friendly and outgoing disposition, we love a warm personality to work with!
• Proactiveness and an ability to think smart on one’s feet.
• Pressure won’t get the best of them! A calm composure when put in challenging situations is a great character trait we look out for.
• Dependable and meticulous, this person is obsessed with keeping things neat and organised.
• Available to work (2 weekdays, 1 weekend).

By applying for a position at BTV Group Pte Ltd, you give us consent to keep your professional profile/resume for the period of 12 months from the date of application. The purpose of retention is for us to review your experience for future openings that we may have within our Group. After that period, we would dispose of the same in a secure and proper manner. If you do not wish for us to retain your professional profile/resume, kindly let us know in your application!

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• 1 year of relevant work experience required for this role
• Expected salary: $11 - $17 per hour