Senior Manager, Self-Serve Regional Business Strategy

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Self-Serve Regional Business Team strategises and guides execution on demand generation for multiple B2B Grab products, serving Grab merchants and the wider SEA MSME ecosystem. Our goal is to create self-serve solutions that empower customers and merchants to independently utilise our services, thereby facilitating their business growth with ease and efficiency, while driving scalable adoption and monetisation across Grab's platform, from OmniCommerce to GrabforBusiness solutions. We aim to create value for our users, drivers, merchants, and advertising partners while continuing to make everyday lives better across Southeast Asia.

Get to Know the Role

Reporting to the Regional Self-Serve Business' Strategy & Planning team, you will guide multiple regional business development projects and develop project plans to promote and deliver self-serve marketing and services to Grab's ecosystem participants. You'll work cross-functionally to identify compelling B2B solutions for broad merchant adoption across marketing, finance, and B2B use cases.

We're looking for someone who can understand, design, and leverage key goals to fuel growth. We ask that you be collaborative with internal stakeholders to construct a robust self-service ecosystem. You embrace challenges and and excels in problem-solving. You should be open to sharing solutions and encouraging team performance. If you're this proactive and collaborative professional, we're excited to welcome your interest in this opportunity.

This is a hybrid role based in Singapore.

The Critical Tasks You Will Perform

• Collaborate with business verticals entering the Self-Serve portfolio, align strategies, craft incorporation paths for new products, and strategise execution.
• Ensure end-to-end oversight of performance, ensuring timely identification and resolution of bottlenecks or challenges, ensuring efficient workflow, and achieving our crucial portfolio growth milestones.
• Manage individual strategists, encouraging their professional growth and success.
• Define and utilise growth hacking strategies to grow user acquisition, engagement, and retention. This includes experimenting with marketing channels and product development to identify the most effective, efficient ways to grow the business.
• Supports an enhanced self-serve experience, and refines processes and policies, providing a comprehensive overview of each product vertical.
• Develop and continuously improve monetisation strategies for expanding products with partners.
• Manage project plans, including workstreams, timelines, and deliverables.
• Analyse and address business challenges through data analysis.
• Coordinate communications for alignment and collaboration.
• Support regular business reporting and updates.
  
  

Qualifications

What Essential Skills You Will Need

• 8+ years of experience in the digital advertising and marketplace business (business strategy and development or growth marketing).
• Proven experience in building and leading teams.
• Solid understanding and experience in self-serve businesses, such as the digital Ads Ecosystem. Prior experience in Omnicommerce would be advantageous.
• Track record in scaling nascent businesses.
• Proficiency in managing cross-functional projects, including planning, root cause identification, risk mitigation, and process optimisation.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.