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Backend Office System Operator

Salary undisclosed


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Roles & Responsibilities

Role Profile

The purpose of the role is to verify and consolidate parking infringements from CCTV footage for customers.

Key Responsibilities:

  • Scan, note down and verify any parking infringements from the CCTV monitors
  • Validate all incoming traffic infringements and submit to BOS Team Lead.
  • Attend to enquiries regarding verification of traffic infringements and other related services
  • Report faulty cameras or breakdowns
  • Coordinate with Technical Support team on camera repairs and adjustments
  • Resolve all in scope enquiries and take appropriate escalation actions when required
  • Other duties as assigned
  • Part Time Basis available - Only weekends

Competence (Knowledge, Skills and Abilities):

  • Knowledge of illegal parking violation rules
  • Basic computer skills

Requirements:

  • Able to converse well with customers on enquiries
  • To be colour-blind free

Education & Experience:

· Minimum ‘O’ Level or equivalent

· Preferably with experience working with CCTV systems


Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month