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Payment Operation Manager (MY/SG)

Salary undisclosed

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Join Doo Group – Explore α Better Future

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

DOO you have what it takes?

What you’ll be working on:

  • Manage vendors and external parties to ensure budgets, schedules and deliverables are adhered to.
  • Work with project managers for the overall project management and planning.
  • Develops test procedures.
  • Detailed knowledge of Documentary Collections process inclusive payment & understanding the associated risks.
  • In-depth knowledge and keep up to date with Trade Finance and Services governing rules, Anti Money Laundering Guidelines and screenings, Sanction Regulations, and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape.
  • Full responsibility for daily activities to ensure that transactions are processed timely, accurately, efficiently and within the prescribed authorized limit.
  • Responsible in the day-to-day operations – with an efficient and effective, to ensure that the productivity standards are duly met.
  • Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners while maintaining process efficiency, accuracy standards, productivity levels, quality & control measures.
  • Support and assist the Management in managing operational risk within the respective teams to avoid operational / reputational losses.
  • Follow and support the process relating to controls, productivity, and service enhancement.
  • Identify and escalate issues to Management where attentions and senior intervention is required.
  • Well communicate with team members and work together as a team.
  • Provide, monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Lead / Team Head / any other unit.
  • Participate in system testing to implement global strategy and fulfil business needs as and when required.
  • Supports Head of Operations in all initiatives for the betterment of the organization.
  • Responsible to ensure personal performance are within department’s target range / acceptable level.
  • Any ad-hoc tasks assigned by superior.

What we’re looking for:

  • Bachelor’s degree in business administration, finance & accounting or related fields.
  • Minimum 5 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business)
  • Familiar with business principles, operating guidelines
  • Strong analytical skills; Good in problem solving.
  • Strong communication skills.
  • Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
  • Proficiency with Microsoft Office.
  • Independent and always have the hunger to work and learn.
  • Able to work in a fluid and sometimes ambiguous environment; capable of adjusting and adapting based on new information and developments; open to change.
  • Hand on and perform day to day operations.
  • Proficient in both written and spoken Mandarin and English.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOO, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.

Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!

Discover your potential with Doo Group. Apply now and be part of our success story!

#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo