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Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Monitors, identifies, investigates and analyzes all response activities related to cybersecurity incidents within an organization. Identifies security flaws and vulnerabilities; responds to cybersecurity incidents, conducts threat analysis as directed and addresses detected incidents. Evaluates event flows to identify common risks and vulnerabilities to develop and implement solutions. Assists with security audits, risk analysis, network forensics and penetration testing. Provides assistance in monitoring the security of all designated networks and systems. Prepares detailed incident reports and technical briefs for the IT security team.
Who You Are
Candidates should have strong leadership and communication skills, technical expertise in IT systems, and experience with incident management tools like ICD. ITIL certification is required, along with a strong ability to troubleshoot, analyze, and drive process improvements. Proven experience in managing high-pressure situations and escalations is essential.
- 5-7 years of experience in IT service management or incident management roles is required.
- Bachelor's degree or equivalent
- Experience managing incidents in large, complex environments is required.
- Familiarity with coordinating between technical and business teams.
- ITIL Certified
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
