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Customer Service Officer (Main Lobby)

Salary undisclosed


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Job Description:

  • Handling telephone calls, answering enquiries on the Club’s facilities and functions.
  • Handling of the Club’s programmes applications and enquiries/facilities bookings.
  • Cashiering duties.
  • Membership services – collection of sub-fees
  • Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department
  • Administering lost and found items.
  • Recording of incoming cheques.
  • Assist in tender briefing, collection and recording of tender document and tender deposit.

Requirements:

  • Minimum GCE ‘N’ level with 1 year experience in similar field
  • Customer service oriented and a good team player
  • Possess good interpersonal and communication skills
  • Must be prepared to work on weekends and public holidays

Additional Information:

  • 5-day work week (Mon to Sun)
  • Working Hours: 8:00am to 5:15pm / 10:45am to 8:00pm
  • Monthly laundry allowance provided
  • Staff transport provided at Tanah Merah MRT station

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
    • Sunday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,900 - $2,200 per month