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The Opportunity
Our client is a prominent healthcare institution located in the West area of Singapore. The selected candidate will be part of the Group Contact Centre team, with the opportunity to experience and get exposed to the full range of services, delivering efficient, high-quality, customer-focused service to enhance their experiences.
The Job
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
- Permanent Role
- Working Location: West
- Basic + AWS + VB
Our client is a prominent healthcare institution located in the West area of Singapore. The selected candidate will be part of the Group Contact Centre team, with the opportunity to experience and get exposed to the full range of services, delivering efficient, high-quality, customer-focused service to enhance their experiences.
The Job
- Handle feedback from internal and external parties through investigation and service recovery, ensuring excellent customer service and accurate information
- Manage hotline administrative functions, including booking or rescheduling appointments, handling emails, referral requests, emergency activations, and coordinating with other departments to resolve requests
- Diploma/Degree in any discipline
- Prior customer service experience or contact centre environment will be an advantage
- Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
- Apply through this application or drop us an email at [email protected] stating the job you are applying for.
- Only shortlisted applicants will be contacted
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
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