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Senior Executive/Assistant Manager, Technology (RPA Business Analyst)

Salary undisclosed

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About us


About SATS – Feed and Connect Communities

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 215 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg


Key Responsibilities


About the Role

This position will be part of the Digital and Automation team responsible for delivering automation solutions using RPA tool (such as Uipath), Sharepoint and Microsoft Power platform to digitize and/or digitalize business operations.

KEY RESPONSIBILITIES

  • Work closely with Technology Business Partner and business to understand existing operation processes and assess areas for automation as improvement opportunity
  • Gather and analyze business requirements to identify scope for and mapping out the To-Be process enabled by automation
  • Co-create and review business requirement documents
  • Engage and collaborate with relevant supporting function teams (e.g. Supporting vendors, Architect, Infrastructure) on planning, design, solution and implementation
  • Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes
  • Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks
  • Manage communication with stakeholders to provide timely updates
  • Maintain and organize project information and data in designated repository with proper control and governance
  • Create reports, dashboards and visualizations to help others understand business performance
  • Foster an automation community within the organization by sharing knowledge and best practices on various automation tools with team members and stakeholders

Key Requirements


KEY REQUIREMENTS

  • Bachelor Degree in System Information, Computer Science, or equivalent Information Technology disciplines
  • At least 2-3 years of Business and / or Systems Analyst or IT Project Management experiences
  • Proven experience in analyzing business requirement and process mapping
  • Possess analytical, systems analysis and solutioning skills
  • Proficiency in Robotic Process Automation (RPA) tools such as UiPath, Microsoft Power Automate
  • Demonstrated experience working on automation projects is highly desirable
  • Good communication and interpersonal skills for different levels of stakeholder management
  • Able to work independently and interact and work effectively across functional teams
  • Experience in the aviation industry would be advantageous


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Job Reference: SATS01734