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IT Support Specialist

Salary undisclosed


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Simplified
This is a full-time on-site role for an Information Technology Support Specialist. The IT Support Specialist will be responsible for technical support, troubleshooting, and providing help desk support for desktop computers and information technology systems. The IT Support Specialist will ensure the smooth operation of IT systems and respond to user inquiries and issues.Qualifications
  • Technical Support and Troubleshooting skills
  • Experience with desktop computers and information technology systems
  • Knowledge of help desk support best practices
  • Excellent problem-solving and communication skills
  • Strong attention to detail and ability to handle multiple tasks
  • Ability to work well in a team and independently
  • Relevant certifications in IT support or related field
  • Proficiency in MySQL
  • Proficiency in AWS Management Console
  • Relevant certifications in AWS training and certification especially for EC2 and S3.
  • Familiar and strong knowledge with Google Workspace.
  • Proficiency in managing Apple hardware in-person and remotely.
  • Familiar with meeting tools such as google MEET, ZOOM, Microsoft TEAMS.
  • Experience in the mental health industry or familiarity with mental health resources is a plus
  • Bachelor's degree in Information Technology or related field
Industry
  • Mental Health Care