Client Relationship Manager, IPMI

Company:

Description:

Mercer is seeking candidates for the following position based in our Singapore office:

Client Relationship Manager, IPMI

What can you expect?

• Make a significant impact: As a Client Relationship Manager in our IPMI (International Private Medical Insurance) Team, you will play a crucial role in preparing and implementing business plans and goals. Your contributions will directly influence the success and growth of our company.
• Marketable opportunity: This position offers a unique opportunity to build long-term relationships with key client decision makers and actively monitor changes within client organizations. You will have the chance to preserve and protect the Company's relationship with clients, making this role highly marketable and influential.

What is in it for you?

• Professional growth: Joining our team will provide you with ample opportunities for professional development and career advancement. You will have access to ongoing training programs, mentorship, and challenging projects that will help you expand your skill set and reach your full potential.
• Collaborative work environment: We foster a collaborative and inclusive work culture where teamwork and open communication are highly valued. You will have the chance to collaborate with talented professionals from diverse backgrounds, fostering a rich learning experience and promoting personal growth.
• Competitive compensation and benefits: We offer a competitive salary package along with a comprehensive benefits package that includes health insurance, retirement plans, and various employee perks.

We will count on you to:

• Prepare and implement business plans and goals.
• Build long-term relationships with key client decision makers and monitor changes within client organizations.
• Manage all aspects of account management and service delivery to clients, ensuring client needs are met in line with agreed service standards.
• Recognize and document revenue generation, growth, and other opportunities by actively developing additional business from existing portfolios and other sources.
• Identify and document successful account retention and defense strategies to ensure business is retained.
• Maintain awareness of potentially complicated claim-related matters and assist claims personnel in negotiating equitable claim settlements on behalf of clients.
• Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients.
• Possess a thorough understanding of all major classes of insurance offered by the Company and stay updated on new technical and product developments to better advise professional colleagues and clients.

What you need to have:

• Diploma/Degree in a relevant field.
• 3-5 years of experience in Insurance Sales, Business Development, or Client Relationship Management.
• Relevant insurance certifications such as M5, M9, HI, PGI, ComGI, BCP.

What makes you stand out:

• Knowledge and experience in IPMI (International Private Medical Insurance).
• Adaptable and fast learner, able to quickly grasp new concepts and industry developments.

believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including , and , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on and .

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.