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Hotel Front Office Executive | Dhoby Ghout #EC

$ 2,600 - $ 2,600 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
Highlights:

Location: Near to Dhoby Ghaut MRT
Salary: Up to $2600
Working
hour: 3 rotation shifts (8 hours, alternate 6 days)
Benefits:
AWS, performance bonus;


Challenges:

To provide courteous and efficient service, fulfilling guest requests whenever possible.
Build rapport with guests and quickly resolve complaints to maintain high-quality service.
Manage room assignments for arriving guests, especially VIPs and groups, and prepare necessary materials like registration cards and welcome gifts.
Collaborate with the Duty Manager and Reservations on VIP bookings.
Address guest requests for a pleasant stay and handle complaints effectively.
Ensure reservations and cancellations are processed efficiently and stay updated on room prices and special offers.
Report maintenance and cleanliness issues, adhere to fire safety procedures, and assist with evacuations.
Conduct on-the-job training for junior staff and check on hold mails and messages to ensure timely delivery to guests.



What it Takes:

experience in front desk
service.
Knowledge of OPERA system
would be an advantage.


Interested applicants, please submit an updated
copy of your resume to [email protected] OR text me wa.me/6591022916
**We regret to inform that only
shortlisted candidates would be notified.

Talents@Work
Ptd Ltd (21C0501)

Chin
Long (R23116697)
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