Assistant Relationship Manager (Corporate Banking|Up to $5k)

Salary undisclosed

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The Opportunity

This is an exciting opportunity to work for one of the leading global banks.
It is an opportunity for an experienced Assistant Relationship Manager to join their team

Responsibilities

This role entails working closely with senior relationship managers and internal partners to deliver a high level of service to new & existing corporate customers and ensure a joyful customer experience.
Candidate will need to regularly work with internal stakeholders (e.g. product, middle office, operation, etc) for the purposes of addressing customer enquiries and/or problem resolution.
Attend to calls from internal and external clients on their queries and proactively render assistance.
Assist in preparing letters of offer / variation letters and follow up on documentation and limit activation
Handle FATCA/CRS Review, Trigger Event Review and CDDs on a timely basis.
Perform "morning action" duties such as seeking Relationship Managers / Team Lead for approval to accommodate clients' current account excesses or other transactional exceptions.

Requirement

Preferably Degree holder with experience in a retail banking environment with strong focus on customer service
Preferably with strong experience in dealing with people
Ability to handle difficult situations with a tact and diplomacy
Ability to communicate effectively with a diverse group of people of varying background
Meticulous in paper work and documentation checks.
Ability to meet assigned deadlines

Next Steps