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Site Manager

Salary undisclosed

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Site Manager

8-10 YEARS

To assist the Ops Manager in delivery of the assigned Infrastructure Mgmt services.

Handle business escalation calls

Interacting with ops on day to day technology requirements

Review Daily activity reports, Infra avl reports, backups & antivirus/SCM reports

Involve in projects on servers, network, security

Introduce site-specific initiatives to improve service delivery, c-sat.

Review adherence on process based documentation / SOP.

Active participation on project ramp-up / transitions / BCP / Audits

Ability to drive people to ensure that project deliverables are met and project time is maintained

Establish and enhance relationship with customers/clients

People management skills, experience in resolving team conflicts and team management

Experience in compliance reviews, audit reviews, driving organisation intiatives

Provide technical assistance to other team members by way of assisting them in solving challenging technical problems, sharing technical knowledge and adhering to quality processes in ensuring team objectives are met.

Skills: Site Incharget

Job Requirements :

Qualifications: BE / Btech / Equivalent

Min 1-2yr experience in Intune, Azure Cloud, Zscaler, Cortex and Other latest industry standard tools

ITIL V3 / ISO / Prince2 / MPM certification would be added advantage.

Technical & Professional Competencies: Understanding of technology (hardware & software) and specific domain expertise

Knowledge of sales process & the business nuances

Behavioral & Managerial Competencies

High self drive and confidence

Willingness to learn and work in teams

Effective communication and inter personal skills

Strong project management skills including successful management

Willingness to work on 24x7 operations and odd hours.