Client Manager, Digital Infrastructure

As a leading solutions / service integrator, the Client Manager needs to cover the entire spectrum of IT solution and services in infrastructure to support our clients’ digital transformation strategy to enable sustainable business growth as well as grow and build a successful long-term relationship with the client by meeting and determining their business applications requirements and ascertain the scope of the client’s needs.

This Client Manager role is pivotal in our clients’ digital transformation journey in cloud-based solution, on-premises workloads, cybersecurity, network infrastructure in hardware, software, licenses, professional services and managed services covering Singapore market primarily.

Responsibilities:

· Function as the lead contact point for any and all matters specific to the clients

· Develop trusted long term advisory relationship with existing key accounts, clients, stakeholders and executive sponsors

· Responsible for both new & existing customers / sector development

· Manage pipeline diligently to lead sales cycle from identifying sales opportunity to closure of the deals

· Foster good collaboration with key technology vendors for stronger value proposition to clients’ business requirement

· Accurate forecasting, track key account metrics to achieve the assigned sales target

· Manage business pipeline and develop a strategy for long-term sustained success

· Secure new clients by working with the marketing team and our principals / vendors

· Develop business strategies to entrench ourselves with the customer

· Manage the account and address customer needs and requirements

Requirements:

· Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (IT/Computer), Business Studies/Administration/Management, Commerce or equivalent

· At least 3 years full life cycle sales work experience in the related field is required for this position

· Experience in development and execution of key accounts, delivering client-focused solutions based on customer needs would be an added advantage

· Confident, independent (self-starter), adaptable, and an amazing desire to succeed

· Experience selling at least one of these technologies is a plus;

Microsoft D365 Customer Relationship Management, Oracle Fusion Apps, PeopleSoft Finance/ HCM/ Campus, Online learning/ assessments/ training management systems.

· Proven track record in sales and exceeding quota

· Demonstrate in-depth understanding of Singapore’s IT landscape including trends and use case

· Independent (self-starter), adaptable, and an ability to thrive in a team environment

· Effective communications skills