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Hospitality Specialist

Salary undisclosed

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5 Star Resort Hotel - Hospitality Executive (Front Office)

Salary Range: SGD3,300 - SGD4,100

Job Description

• Assist guests with enquiries and requests

• Perform meet and greet in the lobby and in-room registration

• Manage the Front Desk operation and assist in Housekeeping/F&B operations when necessary

• Work and coordinate with other departments to satisfy guest requests/complaints

• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service

• Seek and devise new initiatives to enhance the overall guest experience

Job Requirement

• Degree certificate in Hospitality or related courses

• Minimum 3 - 4 years of hotel experience at a Supervisory level, preferably in 5-star hotels

• Good interpersonal skills with cheerful personality