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5 Star Resort Hotel - Hospitality Executive (Front Office)
Salary Range: SGD3,300 - SGD4,100
Job Description
• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations when necessary
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience
Job Requirement
• Degree certificate in Hospitality or related courses
• Minimum 3 - 4 years of hotel experience at a Supervisory level, preferably in 5-star hotels
• Good interpersonal skills with cheerful personality