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Senior Infrastructure Services Manager (Cloud)

Salary undisclosed

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We are looking for a Senior Infrastructure Services Manager (Cloud) who will lead the implementation, management, and operations of cloud infrastructure and data analytics services for clients, ensuring seamless cloud solutions. This role will supervise a team of IT professionals, handling both initial deployments and ongoing support.

Key Responsibilities:

  • Oversee cloud infrastructure delivery and operations on public cloud platforms.
  • Manage a team of IT specialists, including cloud engineers and support staff.
  • Control departmental budgets and review project scopes and large deals.
  • Ensure efficient and scalable service processes aligned with ITIL/ITSM standards.
  • Monitor team performance and service level agreements (SLAs).
  • Build strong client relationships, ensuring satisfaction and seamless project execution.
  • Collaborate with sales and project teams to deliver high-quality service.
  • Identify process improvements and track key performance indicators (KPIs).

Requirements:

  • Bachelor's degree in Computer Science, IT, Engineering, or related field.
  • 10+ years of experience in cloud service delivery, with 5+ years in leadership.
  • Expertise in cloud migration strategies; AWS certification preferred.

Feel free to recommend suitable candidates!

NOTE: Only shortlisted candidates will be contacted.