Senior Infrastructure Services Manager (Cloud)
Salary undisclosed
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We are looking for a Senior Infrastructure Services Manager (Cloud) who will lead the implementation, management, and operations of cloud infrastructure and data analytics services for clients, ensuring seamless cloud solutions. This role will supervise a team of IT professionals, handling both initial deployments and ongoing support.
Key Responsibilities:
- Oversee cloud infrastructure delivery and operations on public cloud platforms.
- Manage a team of IT specialists, including cloud engineers and support staff.
- Control departmental budgets and review project scopes and large deals.
- Ensure efficient and scalable service processes aligned with ITIL/ITSM standards.
- Monitor team performance and service level agreements (SLAs).
- Build strong client relationships, ensuring satisfaction and seamless project execution.
- Collaborate with sales and project teams to deliver high-quality service.
- Identify process improvements and track key performance indicators (KPIs).
Requirements:
- Bachelor's degree in Computer Science, IT, Engineering, or related field.
- 10+ years of experience in cloud service delivery, with 5+ years in leadership.
- Expertise in cloud migration strategies; AWS certification preferred.
Feel free to recommend suitable candidates!
NOTE: Only shortlisted candidates will be contacted.
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