Epicareer Might not Working Properly
Learn More

Chief Operations Officer (COO)

Salary undisclosed

Apply on


Original
Simplified
Our Story

About Blackpanda Group

Blackpanda Group is Asia's premier cyber emergency response firm, revolutionizing incident response and recovery for organizations across the Asia-Pacific and Japan (APJ) region. Founded in 2015 by former U.S. Army Special Forces officer Gene Yu, we are on a mission to democratize cyber resilience by making high-quality, affordable cybersecurity solutions accessible to businesses of all sizes.Our pioneering approach integrates three critical pillars of cyber security (Readiness, Response, and Recovery) to offer a one-stop solution for minimizing financial impact after a cyber attack—all in a single, cost-effective solution. Through our flagship Blackpanda brand, we provide world-class incident response services and cutting-edge Attack Surface Management (ASM) technology, while Blackpanda Underwriting delivers tailored cyber insurance policies to cover financial losses following an attack. At Blackpanda, we believe that top-tier cyber emergency services should be a basic right, not a luxury. By leveraging our deep regional expertise, advanced technology, and insurance capabilities, we're not just responding to cyber threats—we're revolutionizing how businesses prepare for, withstand, and recover from them.

Our Mission

Become the number one dominant and trusted incident response brand in Asia.

Our Vision

To provide digital emergency response to everyone. Blackpanda envisions a world where high-quality cyber emergency services are as accessible and essential as calling 9-1-1. Our goal is to ensure that every business, regardless of size or industry, has access to the cybersecurity resources they need to stay resilient in the face of threats.

What We Are Looking For

Blackpanda seeks to hire a Chief Operations Officer (COO) capable of leading day-to-day operations across all departments with a focus on optimizing operational efficiency. The COO will be responsible for translating strategic decisions into actionable operational plans, ensuring that the company’s operations align with its strategic goals.

The ideal candidate will have startup experience, particularly in early-stage companies from Series A to C, and a strong background in cybersecurity technology or services. Prior experience as a technology leader such as CIO, CISO, or CTO is highly desirable. The COO will be the true #2 in the company, with all vertical leadership reporting directly to them.

Responsibilities And Duties

  • Operational Leadership: Oversee daily operations across all departments, ensuring efficiency, discipline, and adherence to SOPs, policies, and decision-making protocols. You set the expectations and ensure people are living up to them.
  • Strategic Execution: Advise on strategic decision-making and ensure the successful translation of these decisions into action across all departments.
  • Team Management: Lead and manage a growing company of approximately 50 people, fostering a collaborative environment while ensuring that tasks are executed efficiently.
  • Operational Efficiency: Implement process improvements and optimize resource allocation to enhance operational efficiency. You’ll optimize the company for the delivery of our goals.
  • Collaboration with CEO: Work closely with the CEO, providing operational support while allowing the CEO to focus on strategic business development, marketing, and investor relations.
  • Performance Metrics: Drive the achievement of key performance metrics related to operational efficiency, team productivity, and company growth.

Qualifications And Experience

  • Startup Experience: Proven experience in early-stage companies, particularly from Series A to C, with a hands-on approach to managing operations in a similar-sized company (approx. 50 people).
  • Cybersecurity Expertise: Deep experience in cybersecurity technology or services, with a strong understanding of operational leadership within this domain.
  • Technical Background: Prior experience as a technology leader such as a CIO, CISO, or CTO, or similar., with the ability to oversee and manage technical teams.
  • Execution-Driven Leadership: A results-driven leader with an enforcer-type personality, capable of ensuring operational efficiency and discipline across all departments.
  • Operational Autonomy: Ability to operate with significant autonomy, making critical operational decisions while keeping the CEO informed and aligned with the company’s strategic direction.
  • Cultural Fit: Ability to foster a collaborative environment while ensuring that operational tasks are executed effectively and on time.

Performance Metrics

  • Operational Efficiency: Achieve a specific percentage increase in overall operational efficiency (e.g., reduce operational costs by 15% within the first year).
  • Process Implementation: Get the company aligned and driving in the same direction together within 6 months by setting standards and expectations, with a high adherence rate across all departments.
  • Team Performance: Improve team productivity and collaboration, measured by key performance indicators specific to each department.
  • Strategic Execution: Successfully execute strategic initiatives, translating them into actionable tasks with measurable outcomes, and meeting project milestones.
  • Operational Autonomy: Establish and maintain a high level of operational autonomy, allowing the CEO to focus on high-level strategy and external relations.
  • Company Growth: Support company growth objectives, ensuring operational scalability as the company expands.
  • Financial Management: Ensure the company meets or exceeds its financial performance targets in close coordination with the CFO.
  • Cultural Integration: Foster a results-driven culture that emphasizes accountability, collaboration, and continuous improvement.

What We Offer

  • 40 days paid leave per year inclusive of public holidays, which may be taken at the discretion of the employee subject to compliance with our Leave Policy and the approval of their manager.
  • Limited Work From Anywhere policy allotment, allowing for work from alternate locations contingent upon coverage provided by teammates and approved by manager for 5 days per quarter.
  • Monday through Thursday are required to be in-office; no scheduled internal meetings on Fridays, unless absolutely necessary.
  • Enrolment in the company’s comprehensive corporate health plan that includes a large direct billing network for medical and dental coverage.
  • Opportunities for inter-office travel, including a required annual week-long Tribe Onsite meet-up.
  • $5000 USD/year for professional training budget contingent on approval from manager with a 12-month retention requirement.

S$240,000 - S$240,000 a year

SGD$240,000 a year

Cash: The Salary is SGD$240,000 per annum with SGD$91,500 bonus upon achieving company OTE targets

ESOP: 250,000 options with a 5-year vesting period inclusive of a 1-year cliff. One-time bullet fee of 250,000 options upon successful achievement of Series B at three times the Series A price.

Blackpanda is committed to building a culturally diverse company, and we value a broad set of opinions in our team. As we grow, we are looking to build a team with a range of viewpoints at its core, and we encourage applications from minority candidates and all genders however you identify (X/F/M).**

**Blackpanda does not accept unsolicited resumes from recruitment agencies. We will not be responsible for any fees related to unsolicited candidates submitted by recruiters with whom we have not established explicit, written agreements for our job vacancies. By submitting any candidate information, recruiters agree to forfeit any claim to fees should their candidate be hired without an established agreement with Blackpanda.**
Similar Jobs

1d ago

HR Officer (1-year contract)
Singapore University of Social Sciences (SUSS)

Full Time, onsite, onsite

Salary undisclosed

1d ago

Full Time, onsite, onsite

Salary undisclosed

1d ago

Head, CIO Office
Nanyang Technological University Singapore

Full Time, onsite, onsite

Salary undisclosed