Senior Analytics Manager (Fulfilment)

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Fulfilment Product Analytics Team drives product improvement through analytics and experimentation best practices. We launch numerous features, fine-tuning models, evaluating changes, and running experiments to deliver better outcomes for our driver partners and millions of customers across Southeast Asia. We're looking for a passionate data scientist to join our growing team.

Get to Know the Role

As a Senior Analytics Manager (Fulfilment), you will lead analytics teams working with Product, Business, Engineering, Design, and Data Science teams to understand data requirements, track key metrics, and provide data-driven insights. You will evaluate the feasibility of new business/product ideas and make appropriate recommendations. You will report into the Head of Analytics - Mobility, ACE and Fulfilment and be on a hybrid working arrangement in Singapore.

The Critical Tasks You Will Perform

• You will explore business/ product opportunities, uncover insights, and identify areas for growth.
• You will work with product and engineering teams to design experiments that influence key product decisions.
• You will adapt in-production models for new markets to enhance product rollout.
• You will direct expert teams to launch products/ services and broaden Grab's data capabilities for deeper insights.
• You will develop and test data-driven hypotheses to address key challenges.
• You will create mixed effect and causal inference models to understand interaction effects or suboptimal product configurations.
• You will establish and oversee anomaly detection systems to alert changes or anomalies in product or system metrics.
• You will develop analytics tools to help data teams and other disciplines with debugging, data summarization, and result analysis.
• You will support team members in their professional development, focusing on both technical.
• You will foster a data-driven culture within the organisation, promoting the use of analytics in decision-making processes.
• You will stay updated with the latest industry trends and advancements in analytics and data science.
• You will develop strategies for data collection, data governance, and data quality control.
  
  

Qualifications

What Essential Skills You Will Need

• We are looking for someone with at least 10 years in Analytics, Business Intelligence, or Data Science role.
• You have expertise in maintaining high measurement standards, designing and analysing experiments, using SQL for data queries, and proficient in data visualisation tools like PowerBI.
• You have experience with Big Data technologies such as Spark and PySpark.
• You have foundation in statistics and practical experience with controlled experiments in the industry.
• You have experience influencing product decisions based on quantitative analysis.
• You have experience developing data strategies and policies.
• You can explore new business/product opportunities and identify insights for growth.
• You have experience leading expert teams, supporting professional development, and fostering data-driven culture.
• You can create anomaly detection systems to monitor product metrics.
• You can build analytics tools for debugging, data summarisation, and result analysis.
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.