Epicareer Might not Working Properly
Learn More

Dynamics CRM Business analyst

Salary undisclosed

Apply on


Original
Simplified

Company Description

IByte Technology Solutions is a Singapore-based company that specializes in software development, consulting services, talent acquisition, and resource supply. The company is known for its innovative solutions and commitment to assembling the right team for each project, ensuring excellence in every aspect of their work.

Role Description

This is a full-time on-site role for a Dynamics CRM Business Analyst at IByte Technology Solutions in Singapore. The Business Analyst will be responsible for tasks such as Salesforce.com Administration, Business Analysis, analyzing business requirements, understanding business processes, and collaborating with stakeholders to deliver effective solutions.

Qualifications

  • Resource shall have good hands on experience on business analysis and current front ending with below capabilities.
  • Conducting business User/Stakeholder workshops to elicit business requirements, understand the As-Is process and based on information gathered chart out the To-be process
  • Well versed with requirements gathering and analysis, preparing business requirement and functional specification documents, test plan and test cases, UAT, end user training and coordination between onshore/ offshore teams and business users
  • Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
  • Coordinate with technology teams to plan out resourcing, deliverables and timelines
  • Functional knowledge on MS Dynamics CRM / GIS will be good
  • Experience between 6 to 10 years with good communication skills, client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.