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Head of Information Technology Operations

Salary undisclosed

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We represent a highly reputable and globally recognized financial services company. With a strong focus on online trading and investment solutions, our organization has built a solid reputation in the industry.

We specialize in providing a wide range of trading instruments to our diverse clientele, including foreign exchange (Forex) currency pairs, commodities, indices, cryptocurrencies, and more. Our advanced trading platforms empower traders worldwide to access the global financial markets and execute their trading strategies effectively.

Our company operates globally, catering to clients from various regions and jurisdictions. We adhere to regulatory frameworks in each country where we operate, ensuring compliance and offering a secure trading environment for our clients. We prioritise client protection and maintain strict confidentiality in all our dealings.

Position Purpose

The Head of Information Technology Operations will oversee the strategic design, implementation, and management of the organization’s global IT infrastructure and operational tools to ensure seamless and efficient product delivery. Based in Singapore, this leadership role is responsible for optimizing the company's IT operations to support 24/5 business activities, ensuring security, performance, and cost-effectiveness. With a focus on automation, orchestration, and continuous integration/deployment (CI/CD), the position will drive innovation across infrastructure and application lifecycles while ensuring compliance with regulatory and security standards. Additionally, the role includes mentorship and leadership of diverse technical teams, development of technology governance policies, and the scaling of IT infrastructure to meet business needs on a global scale.

Responsibilities

  • Lead the design, implementation, and maintenance of infrastructure and operation products/tools to optimize product delivery cycles.
  • Collaborate with teams to select and implement technology solutions aligned with operational needs.
  • Drive automation and orchestration across infrastructure and application lifecycle for DevOps and Agile methodologies.
  • Ensure operational requirements for availability, security, performance, and cost efficiency are met.
  • Maintain and optimize Service Management framework, ensuring compliance across the technology landscape.
  • Manage resource allocation to support technology operations effectively.
  • Provide mentorship and leadership to diverse technical teams.
  • Develop and maintain Technology Governance policies and procedures in line with regulatory requirements.
  • Scale global IT infrastructure and services to support 24/5 business operations.
  • Establish and manage global support and technology operations centers.
  • Oversee Azure DevOps implementation for CI/CD pipelines and automated deployments.
  • Manage Container Technology, Azure Data Platform, and related technologies.
  • Maintain MS SQL databases, virtualization technologies, and trading platforms.
  • Administer Salesforce, Microsoft 365, and related platforms.
  • Ensure compliance with ISO 27001 processes and certification requirements.

Requirement

  • Minimum 10 years of experience in a similar role with a proven track record of success.
  • Proven experience with Azure DevOps, including expertise in implementing CI/CD pipelines, infrastructure as code, and automated deployment strategies.
  • Extensive knowledge of Container Technology, specifically Azure Kubernetes Service (AKS), including deployment, management, and optimization of containerized applications.
  • Proficiency in Azure Data Platform, including Azure SQL Database and Cosmos DB, with hands-on experience in designing, implementing, and optimizing data solutions on Azure.
  • Product knowledge of MetaTrader 4 and MetaTrader 5 trading platforms, including configuration, customization, and support.
  • Familiarity with Akamai content delivery network (CDN) and related technologies for optimizing web performance and security.
  • Experience with Tenable.io or Tenable.sc for vulnerability management and compliance.
  • Understanding of ISO 27001 processes and certification requirements, with experience in implementing and maintaining information security management systems (ISMS).
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • Proactive and innovative mindset with a commitment to continuous improvement.
  • Relevant certifications (e.g., Azure, AWS, ITIL, CISSP) preferred.