Admin Executive
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Afternoon, Morning, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,700 - $3,000 per month
- Immediate start available
Roles & Responsibilities
Key Responsibilities
Sales Operations
Manage positive communication with parents and students across multiple channels (calls, walk-ins, Social media, website).
Handle enquiries and follow up on potential leads.
Resolve service complaints and feedback by coordinating with management and teaching teams.
Collect and manage feedback from students and parents for internal review.
Administer centre communication via emails, SMS confirmations, and other channels.
Centre Operations
Maintain and update student records for registrations, renewals, withdrawals, and lesson rescheduling.
Keep worksheet and class attendance records accurate and up-to-date.
Facilitate timely collection of term fees and manage late payments.
Schedule and update class rosters.
Sales Reporting
Prepare monthly reports on teacher, class, and student statistics.
Provide weekly updates on leads and conversion rates.
Centre Maintenance
Ensure the cleanliness, safety, and security of the centre.
Oversee maintenance of equipment and services (e.g., copier, lighting, air-conditioning, internet).
Monitor stock levels of brochures, stationery, snacks, and other supplies.
Manage mail correspondence by opening and attending to incoming letters.
Working Hours
Tuesday to Friday: 3:00 PM – 9:00 PM
Saturday & Sunday: 10:00 AM – 8:00 PM
What We’re Looking For
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Experience in administrative or operational roles (preferred but not mandatory).
A proactive and service-oriented attitude.
