JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Vendor and Client Management
Proactively engage stakeholders to ensure that on site client’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the Client’s organization
Achieve Key Performance Indicators and Service Level Agreement target
Operations
Be flexible and take on operations and facilities management projects when procurement projects are not underway. Brief scope of facilities management is provided as below
On-site point of contact for Facilities in the client’s premises
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
Ensure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Has a customer service oriented attitude
Ensure feedback are actioned to the satisfaction of the end user.
Pro-actively manage Clients ‘expectations ensuring that the service levels are maintained.
Conduct instructional briefings on inspection of premises to appointed contractor
Prepare budgets for services under Workplace and Soft services
Track and ensure timely work execution by appointed contractor to housekeep/maintain meeting rooms, social hubs and in-door plants
Develop and monitoring of the Planned Preventative Maintenance programme
Ensure all Reactive Maintenance is completed as per the agreed timeframes
Carry out and support annual building power shutdown maintenance program
Assist to coordinate with Fire Safety Manager to carry out building fire warden briefing and evacuation exercise
Ensure building are maintenance standard meet authority requirement
Assist the Management Team with the coordination of Churn and other relocations activities as required
Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Senior Management
Follow established escalation procedures and incident reporting procedures, management and recovery
Location:
On-site –SingaporeJob Tags:
HiringIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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