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Manager/Senior Manager, Information Technology

Salary undisclosed

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We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.


Job Responsibilities:

  • Team Management:
    • Lead and motivate a team, fostering a collaborative work environment.
    • Provide coaching and mentorship for team members.
    • Conduct regular performance reviews and set clear objectives for the team.
  • Strategic Planning:
    • Develop and implement the IT strategy aligned with the overall business objectives.
    • Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.
    • Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.
  • Information and Data Security:
    • Serve as the primary contact for information security compliance and data protection policies.
    • Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.
    • Ensure compliance with the Personal Data Protection Act (PDPA).
    • Facilitate ongoing training for staff in data protection and cybersecurity.
  • Infrastructure Management:
    • Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.
    • Manage and enhance network security measures, including firewalls, to safeguard company data and systems.
    • Ensure the availability and reliability of IT systems to meet business needs.
  • Cloud-Based/SaaS Solutions:
    • Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.
    • Work with cross-functional teams to migrate and optimize applications and services in the cloud.
  • Office 365 and Internet Access:
    • Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.
    • Oversee Internet access and other security measures to protect sensitive data and ensure compliance.
  • Project Management:
    • Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.
    • Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
    • Monitor project timelines, budgets, and resources to ensure successful delivery.
  • Vendor Management:
    • Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.
    • Negotiate contracts and agreements to ensure cost-effective and high-quality services.
    • Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

  • Leadership:
    • Proven experience in leading and managing teams.
    • Strong interpersonal and communication skills.
  • Technical Proficiency:
    • In-depth knowledge of IT systems, networks, and infrastructure.
    • Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.
  • Project Management:
    • Demonstrated ability to manage multiple projects simultaneously.
    • Experience with project management tools and methodologies.
  • Problem Solving:
    • Analytical mindset with the ability to troubleshoot and resolve complex technical issues.
    • Proactive problem-solving skills to address potential challenges before they escalate.
  • Strategic Thinking:
    • Ability to align IT strategies with overall business objectives.
    • Forward-thinking approach to technology planning and implementation.

Job Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Minimal 4 years of experience in IT management.
  • Minimal 5 years of experience in team leadership.
  • Relevant industry certifications (e.g., PMP, ITIL) are a plus.

If you are interested to apply for the above-mentioned position, please submit your resume to [email protected].