Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Intern

Salary undisclosed
Checking job availability...
Original
Simplified

Reporting to the Operations Manager, the Customer Service Intern is responsible for ensuring the readiness of centres to support business operations. Key objectives include smooth daily operations of all centres as well as enhancing operational efficiency and customer experience.

  • You are the face of the company and first point of contact for the customer.
  • Monitor and ensure the Call Centre Service Level is achieved and staff attendance
  • Conduct website testing for events starting sales
  • Handle and follow up on open and escalated cases in a timely manner
  • Answering of multiple hotlines (including ticketing, helpdesk, corporate booking) and outbound calls for cancelled/ postponed shows
  • Deliver an enjoyable and smooth frontdesk experience for our customers via customer emails and social media enquiries
  • Learn how to diffuse a difficult situation and get resolution with the customer
  • Provide feedback to further enhance existing processes to improve the customer experience
  • Daily reconciliation of ticket sales
  • Ticket fulfilment duties (ticket printing, delivery arrangement, follow ups on bounced mails)
  • Manage brochures requirements from agents
  • Set up venue ticket sales and collections
  • Assist in planning for manpower deployment for venue ticket sales and collections
  • Perform the role of supervisor to ensure smooth operations at venue sales
  • Other Administrative duties eg: follow ups on double bookings etc
  • Other ad-hoc duties assigned by your reporting supervisors

Requirements:

  • A team player, task oriented and possess good communication skills and customer service skills.
  • Independent while building relationships with colleagues and customers.
  • Be adaptable, able to mould to an ever-changing environment.
  • Positive, possess a “Can Do” attitude and cheerful personality.
  • Able to perform rotating shift schedules including weekends and public holidays
  • Working location: Changi Business Park

Job Type: Internship
Contract length: 4 months

Pay: $600.00 - $800.00 per month

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In person

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