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Software Developer (ServiceNow)

Salary undisclosed

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Job Description:

• To digitize forms using ServiceNow CreateNow Development Suite.

• Provide requirements elicitation and scope clarification with the business users.

• Subject matter expert and consultant for ServiceNow forms, business process flow development and troubleshooting.

• Work closely with the application delivery team in relation to the integration and improvement of digitization forms used by business.

• Updated on new ServiceNow features like flow designer, integration hub, RPA.

Scope of Work:

• Adhere to standard software development processes and promote best practices in software development.

• Such processes and practices include streamlining the build and release strategy, setting up code reviews with peers and incorporating tools to automate manual processes.

• Work with the application delivery team to ensure solution integrity and quality.

• Meet strict application delivery deadlines and prioritize assigned tasks to ensure that all deliverables are built and delivered according to specified timelines.

• Conduct knowledge sharing sessions with the team to discuss technologies and tools.

• Thoroughly document application configuration processes and procedures of ServiceNow implementation.

• Conduct training for users and backup administration resources

Requirements:

• Bachelor's degree or equivalent in computer science.

• Minimum 4+ years of experience in ServiceNow forms creation using CreateNow.

• Excellent knowledge of ITOM, Discovery, Integration Hub, Flow designer and Service Mapping.

• Knowledgeable in implementing highly complex digital forms for different business needs and users.

• Proven experience in developing custom, complex workflows using CreateNow serviceNow platform.

• Knowledge of and compliance with SDLC guidelines and practices.

• Positive attitude and perseverance required to troubleshoot/ resolve complex technical issues while balancing multiple priorities.

• Experience working with database server like Microsoft SQL Server, possesses database design skills and the ability to write optimized queries.

• Proven, hands-on experience in developing high-availability, multi-tiered web applications.

• Experience working in an Agile (Scrum) environment