Service Planner

Responsibilities:

• Efficiently plan, allocate and deploy service works to Service Engineers
• Manage operational and administration tasks to support the service team, such as order management, closing service agreements, raise purchase requisitions, report management, and other functions.
• Drive visibility, utilization and productivity with workforce planning
• Respond to service calls in the absence of service engineers.
• Ensure service engineers are fully equipped to work at customer sites (passes/permits)
• Adhoc duties as assigned by the Service Manager

Requirements:

• Relevant experience in service operational environment
• Competent in planning and organising work schedules and a demonstrated ability to deliver to timelines
• Collaborative and team orientated with good interpersonal and communication skills
• Ability to work with own initiative and independently to meet expectations