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Entry-Level Customer Care Associate
$ 3,000 - $ 4,500 / month
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Job Description:
- Assist customers by providing timely and accurate information about products/services
- Handle customer inquiries, complaints, and support requests
- Manage product orders, returns, and exchanges
- Maintain a positive and professional relationship with customers
- Record all interactions in our CRM system
- Work closely with team members to ensure smooth service
- Follow up with customers to ensure issues are resolved to their satisfaction
Qualifications:
- Polytechnic Diploma (or equivalent) required
- Excellent written and verbal communication skills
- Strong customer service focus
- Ability to adapt quickly to new technologies and systems
- Problem-solving skills with attention to detail
- Strong interpersonal and teamwork skills
- Flexible schedule and willingness to work in shifts
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3,000.00 - $4,500.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
Schedule:
- Early shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus
Work Location: In person
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