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A boutique mediation service provider is searching for a responsible administrator of our cases. Our office is centrally located and the staff will be part of a young and growing team of professionals. He or she will report directly to the Assistant Registrar and key responsibilities include:
· Managing public enquiries relating to mediation services.
· Facilitating the exchange of confidential documents and monitoring critical timelines.
· Contacting mediators and coordinating the schedule of mediations in the company.
· Setting up the venue for in-person and online mediations.
· Maintaining and managing case files.
· Preparing regular summary reports of mediation statistics.
· Obtaining user and mediator feedback.
· Supporting the Assistant Registrar in the performance of his/her duties and other day-to-day operations.
Qualifications
Polytechnic diploma
Meticulous and well-organised
Effective written and oral communication skills
Proficient in the use of Microsoft Office applications (Word, Excel, PowerPoint)
Good team worker
Able to manage multiple matters concurrently
Summary of role requirements:
- Flexible hours available
- No experience required for this role
- Working rights required for this role
- Expected start date for role: 01 February 2025
- Expected salary: $2,500 - $3,500 per month
