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RETAIL SUPERVISOR

$ 2,600 - $ 3,600 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Achieve and exceed store sales target and store KPIs
  • Engage team-selling strategy to deliver Total Customer Experience and close sales
  • Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target
  • Partners Store Manager/Area Executive on action plans to exceed sales target/plan
  • Provides feedback to Store Manager/Area Executive in view of business trends and staff performance in order to maximize sales
  • Knows the best sellers, the required placement, and ensures that their sales are at or above company performance
  • Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take
  • Perform merchandising tasks, e.g. floor sets and planograms
  • Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors
  • Process and document sales transactions, conduct daily closing checks and verification
  • Support in management of store operation, enforcement of service standards and team performance
  • Evaluate performance of team members against KPIs
  • Recognizes performance issues and communicates details to Store Manager on a regular basis
  • Instill high standards of compliance and hold teams accountable
  • Educate team members to provide consistent Total Customer Experience through customer's first touch point to the end of transaction
  • Set example by demonstrating personalized customer service and selling skills
  • Imparts product and operations knowledge, utilizing tools provided
  • Consistently build team members' competencies by engaging in continuous training, role-playing and effective delegation of tasks
  • Drive employee engagement and foster team spirit

Requirements:

  • Secondary and above or Certificate in Retail Management or related disciplines
  • At least 2 years retail sales experience in a supervisory role, preferably in Timepieces or FMCG Electronics products
  • Experience in retail shop and team supervision, preferably in Sporty or Passion for sales and customer service
  • Proven sales and results oriented to meet targets
  • Good sales performance analysis skills and committed to uphold high service standards
  • Strong leadership and mentoring skills to junior staff
  • Excellent interpersonal and communication skills
  • Ability to connect with Team and develop people
  • Fluent in English verbal and written communication
  • IT Proficiency (Intermediate level)

Job Types: Full-time, Permanent, Contract

Pay: $2,600.00 - $3,600.00 per month

Benefits:

  • Dental insurance
  • Employee discount

Schedule:

  • Shift system
  • Weekend availability

Supplemental Pay:

  • Overtime pay

Experience:

  • retail: 2 years (Required)

Work Location: In person