F&B Supervisor

INITIA Group SG are looking for a F&B Supervisors!

• Job Level: Supervisory to Managerial
• Salary Range: Full time: $2,500 - $3,000
• Department: Operations Department - F&B
• Location: Orchard, Singapore (various locations)

Overall Job Objectives

We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

Core Responsibilities

• Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

Job Specifications

• A Diploma or Bachelor’s Degree in any field (hospitality or retail -related fields are a plus).
• Prior experience as a F&B Supervisor or in a similar role within the hospitality industry.
• Strong leadership, communication, and customer service skills.
• Excellent conflict resolution and team management abilities.
• Availability to work within the restaurant’s operating hours, including weekends and holidays.

Key Deliverables

• Supervise daily floor operations, including opening and closing procedures, ensuring adherence to established protocols.
• Maintain high standards of cleanliness, safety, and compliance with sanitation regulations throughout the outlet.
• Foster superior customer satisfaction by interacting positively with guests, addressing complaints promptly, and soliciting feedback for continuous improvement.
• Demonstrate strong leadership to inspire and guide team members to consistently meet and exceed service standards.
• Collaborate with management to ensure smooth operations and uphold the outlet's quality and service goals.

Benefits of the role

• Guaranteed career growth at one of the best groups of companies in Singapore.
• Staff discounts, birthday voucher, annual leave, and medical claims.
• Professional development opportunities.
• Collaborative and inclusive work environment that values creativity and innovation.
• Monthly Incentive - KPI Based (T&C Applied)
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us:

APPLY NOW!

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Food allowance
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Day shift
• Holidays
• Night shift
• Shift system
• Weekend availability

Supplemental Pay:

• Signing bonus

Education:

• Lower Secondary Qualification (Preferred)

Experience:

• F&B Supervisor: 1 year (Required)
• Fine Dining Setting: 1 year (Required)

Work Location: In person