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Customer Service Staff

Salary undisclosed


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Responsibilities

  • Customer service, answering customer questions and inquiries via phone, email, whatsapp and social media messenger

  • Generate quotations / invoices for customers

  • Prepare proposal documents for projects and tenders

  • Source for new sales leads and make sales calls

  • Prompt follow-up on sales leads and provide excellent client servicing

  • Ensuring smooth procurement process and timely deliveries

  • Sales order processing and management of sales order fulfilment process

  • Perform online marketing and handle social media accounts / postings

  • Prepare materials for email marketing

  • Supporting other admin-related functions and ad-hoc duties

Requirements

  • Experience in customer service / administrative work preferred

  • Minimum Diploma qualification, in Business Administration or related qualifications

  • Must speak fluent English and write well

  • Communicate effectively in English. Also need to liaise with Mandarin-speaking clients

  • Highly self-motivated, result-driven. Able to work independently with minimum supervision

  • Detailed, meticulous and careful with work

  • Excellent communication, negotiation and interpersonal skills

  • Comfortable with office working environment

  • Proficiency in Microsoft Office, Excel, Word, Outlook, Email

Our office is located within walking distance from Lavender MRT.

Interested candidates should send in your full resume with personal particulars, stating current/last drawn and expected salary. Only Singaporeans/PRs will be considered.

We regret only shortlisted candidates will be notified.

About Us

Screed is an online lightings store based in Singapore specializing in designer, modern, contemporary and industrial lightings that inspire. We keep abreast of the latest local and overseas trends, aesthetics and styles in both lightings and interior design to bring the best to our customers.

Our mission is to provide customers with the latest lighting designs through a stress-free and comfortable shopping experience. We go direct to source and partner with the best lighting manufacturers to bring customer well-designed lightings of the best quality, uniqueness, creativity and practicality.

To date we have worked on projects for clients like Google, Singtel, GIC, AIA, ST Electronics, Citibank, Changi Airport, DBS Bank, Resorts World Sentosa, and many more.

We pride ourselves on providing the best value to our clients with top-notch service and reliability.


Summary of role requirements:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,600 per month
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