Customer Service Associate
$ 2,800 - $ 2,800 / Per Mon
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Job Description:
-Support the delivery of exceptional customer service to ensure a positive experience aligned with premium brand expectations
-Provide accurate and timely information to both internal and external customers
-Channel feedback and inquiries promptly for service improvement
-Handle incoming phone calls and emails, addressing customer inquiries and following up as needed
-Coordinate the schedule of the Customer Service Technical Team
-Prepare and process service reports, quotations, and invoices
--Follow up on all open service jobs
Collaborate with other departments and assist with administrative tasks as required
Requirements:
-Excellent communication and interpersonal skills
-Previous experience in a customer contact center
Working Hours: 5 days, 09:30am – 06:30pm
Salary Range: $2,200 to $2,800
Employment Type: Full-time
Location: Near One North MRT
Interested applicants are invited to email a detailed resume in MS Word format to: [email protected]. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253
-Support the delivery of exceptional customer service to ensure a positive experience aligned with premium brand expectations
-Provide accurate and timely information to both internal and external customers
-Channel feedback and inquiries promptly for service improvement
-Handle incoming phone calls and emails, addressing customer inquiries and following up as needed
-Coordinate the schedule of the Customer Service Technical Team
-Prepare and process service reports, quotations, and invoices
--Follow up on all open service jobs
Collaborate with other departments and assist with administrative tasks as required
Requirements:
-Excellent communication and interpersonal skills
-Previous experience in a customer contact center
Working Hours: 5 days, 09:30am – 06:30pm
Salary Range: $2,200 to $2,800
Employment Type: Full-time
Location: Near One North MRT
Interested applicants are invited to email a detailed resume in MS Word format to: [email protected]. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253
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