Customer Relations Executive
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Handle enquiries and public feedback pertaining to the project site activities & environment
Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
Excellent people management & interpersonal skills
Ability to prioritize, plan, organize and execute tasks effectively
Other ad-hoc duties as assigned
Diploma/Certificate in Communications/in Customer Relation or relevant discipline
At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 04 January 2025
- Expected salary: $3,500 - $4,500 per month