Technician III, Quality Management Systems (QMS)
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1.Support complaint investigation via following up on required actions (DHR/logbook/PM review,etc).
2.Trend, analyze and monitor key performance indicators, suggest improvements and escalateto supervisor/management as necessary.
3.Identify improvement opportunities and lead/support the implementation activities to improveperformance and efficiency.
4.Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
5.Complete Complaint investigation report and maintenance of complaint master list, complaintsamples, SOP revision and periodic review.
6.Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/GapAssessment/Impact Assessment.
7.Work with cross-functional teams to resolve operational quality issues.
8.Performs any other duties as assigned by Supervisor according to business needs.
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.