Customer Service OfficerBedok #Up to $2,500 #12-month Contract #5.5 Days – RRBT
$ 2,000 - $ 2,000 / Per Mon
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Location: Bedok South
Working Hours: 5.5 Days | Mon – Fri, 9 am – 5 pm, Sat, 9 am – 2 pm
Salary ranges from $ 2,000 - $ 2,500
Job Scopes & Responsibilities:
Ensure customer service standards are consistently met to deliver exceptional experiences.
Respond promptly to customer inquiries, requests, and feedback with customers and internal stakeholder.
Continuously review and refine operational processes to enhance efficiency and service delivery.
Provide professional and timely assistance to customers and internal teams via email, walk-ins, and other communication channels.
Conduct outbound calls to customers to address their needs and concerns.
Handle complex or escalated cases, ensuring effective solutions and maintaining customer satisfaction.
Meet customer care centre KPIs, including maintaining a handling time of under 20 minutes per case.
Manage customer expectations effectively and thrive in a fast-paced, high-pressure environment.
Requirements:
Basic computer skills.
Candidates with customer service experience preferred.
Interested applicants, please click "Apply" or WhatsApp +65 8492 1594
We regret that only shortlisted applicants will be notified.
Rapid Recruitment Asia Pte Ltd (EA License No. 16C8261)
Loh Yi Zhen, Shennon (EA Registration No. R1106592
Working Hours: 5.5 Days | Mon – Fri, 9 am – 5 pm, Sat, 9 am – 2 pm
Salary ranges from $ 2,000 - $ 2,500
Job Scopes & Responsibilities:
Ensure customer service standards are consistently met to deliver exceptional experiences.
Respond promptly to customer inquiries, requests, and feedback with customers and internal stakeholder.
Continuously review and refine operational processes to enhance efficiency and service delivery.
Provide professional and timely assistance to customers and internal teams via email, walk-ins, and other communication channels.
Conduct outbound calls to customers to address their needs and concerns.
Handle complex or escalated cases, ensuring effective solutions and maintaining customer satisfaction.
Meet customer care centre KPIs, including maintaining a handling time of under 20 minutes per case.
Manage customer expectations effectively and thrive in a fast-paced, high-pressure environment.
Requirements:
Basic computer skills.
Candidates with customer service experience preferred.
Interested applicants, please click "Apply" or WhatsApp +65 8492 1594
We regret that only shortlisted applicants will be notified.
Rapid Recruitment Asia Pte Ltd (EA License No. 16C8261)
Loh Yi Zhen, Shennon (EA Registration No. R1106592
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