Job Description:
We are seeking a dedicated Front of House (FOH) Service Roamer to deliver an exceptional customer experience at Five Iron Golf Singapore. You’ll play a dynamic role in managing front desk operations, guiding customers, handling food and beverage services, and ensuring our golf simulators run seamlessly.
Key Responsibilities:1. Front Desk Management:
- Greet and welcome customers warmly.
- Create and manage bookings using our booking software.
- Respond to emails and phone calls promptly.
2. Customer Service:
- Provide guided tours of the facility.
- Assist customers with golf simulator setup and usage.
- Address customer inquiries and feedback professionally.
3. Membership Management:
- Organize and manage the bag room efficiently.
- Retrieve golf bags for members as needed.
- Build rapport with members by remembering their preferences and names.
4. Golf Simulators:
- Ensure customers enjoy a seamless golf experience.
- Perform basic troubleshooting and maintenance on simulators.
- Verify that technology systems are operating effectively.
5. Food and Beverage Service:
- Take and serve food and beverage orders promptly.
- Maintain cleanliness and bus tables routinely.
- Provide menu recommendations when required.
Job Requirements:
- Golf, server, and/or hospitality experience is encouraged but NOT required.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Comfortable working with booking systems and basic tech troubleshooting.
- Passion for delivering excellent customer service.
- Flexibility to work night and weekend shifts.
Advantageous Skills:
While not mandatory, the following skills will give candidates an edge:
- Knowledge of golf and simulator technology
- Previous experience in hospitality or F&B service
- Barista skills
- Bartending skills
- Basic IT technical troubleshooting skills
- Multilingual abilities (e.g., English, Mandarin, Japanese, Korean)
- First Aid or Food Handling certification
Working Hours:
- Both full-time and part-time positions are available.
- Work schedule is 5 days per week with a 9-hour straight shift, including breaks.
- Shifts are primarily focused on nights and weekends.
- Weekly hours may vary based on operational needs.
Why Join Us?
At Five Iron Golf Singapore, we’re all about creating a workplace where you’ll feel valued, supported, and excited to come to work every day. Here’s what we offer:
- Competitive salary and comprehensive benefits
- Opportunities for career growth and development
- A dynamic and vibrant work environment at a premier indoor golf facility
- Exclusive staff discounts on food, drinks, and golf sessions
- Annual leave and medical benefits to ensure your well-being and work-life balance
Come join our energetic and passionate team — we can’t wait to meet you!
Job Type: Full-time
Pay: $2,500.00 - $3,000.00 per month
Benefits:
- Employee discount
- Food provided
Schedule:
- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Weekend availability
Work Location: In person
