Coordinator

Roles & Responsibilities:

· Work closely with business, distributors/end customers, internal customers to ensure timely delivery of equipment.

· Coordinate work process and information to ensure the timely arrival of heavy equipment or delivery information to customer.

· Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction.

·Liaising with existing customer and handling customer enquiry and feedback

· Work well with the engineers and mechanics on the follow up updates of service calls and job delivery.

· Liaise internal daily operation movements

· Liaising with existing customer and handling customer enquiries and feedback.

· Must be responsible, committed and able to meet deadlines

· Build good relationship with the management, team and customers.

Job Requirements:

· Minimum 1-3 years of experience handling service operation coordination, preferably in heavy equipment related industry such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage

· Deliver high level of service & performance – including balancing the resources, priorities of service requests and customer satisfaction / returns

Only shortlisted candidates will be contacted. Do indicate notice period required and expected salary in the resume

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,700 - $3,200 per month