Associate Order Fulfilment Specialist

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Manage end-to-end order processing in SAP, including order entry, administration, and shipping
• Ensure accurate order fulfillment and timely dispatch to the correct addresses
• Demonstrate strong attention to detail to identify and resolve any errors in order processing, shipments, or deliveries
• Track orders to ensure they adhere to established fulfillment processes
• Oversee inventory replenishment shipments to regional warehouses in line with the replenishment strategy
• Review and rectify any order issues before shipment status is confirmed
• Conduct SAP inventory reconciliation with warehouse stock
• Handle returns and exchanges efficiently, ensuring smooth processing
• Collaborate with 3PLs, freight forwarders, and overseas agents to resolve issues and optimize operational processes to achieve business goals
• Coordinate with relevant teams on the disposition of excess and obsolete inventory to mitigate company risks
• Maintain accurate data and manage periodic metric reporting for management review

Pre-Requisites :

• Diploma or Degree in Business Studies, Supply Chain/Logistics Management, or a related field, with a minimum of 2 years of relevant experience in the consumer electronics industry
• Ability to thrive in a fast-paced work environment
• Willingness to work outside of regular hours based on business demands
• Proficiency in MS Office suite
• Knowledge of SAP ECC is an advantage
• Strong analytical skills, with a keen eye for detail, and effective communication, particularly in email writing and etiquette
• Decisive, results-oriented, and capable of working independently or collaboratively to manage diverse situations
• Excellent organizational and planning abilities

Are you game?