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Operations Executive

Salary undisclosed


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Roles & Responsibilities

The title holder is a self-driven, inquisitive, organised and personable individual that reports to the operations manager. He/She is responsible for ensuring the smooth running of our business operations by building strong working relationships with internal and external stakeholders to deliver quality service to our customers. He/She will:

Job Responsibilities:

  • Maintain a high level of customer satisfaction

  • Handle customer queries and ensure that all matters are resolved in a timely and professional manner.

  • Attend regular update meetings with customers

  • Plan and manage the allocation of the manpower of the operations team at the various work sites

  • Analyse data for basic signs and indications of potential problems

  • Maintain company level accreditations, registrations and workheads with the relevant authorities

  • Ensure that SOP and manuals are updated and compliant with the latest regulations and accreditation standards

  • Conduct site inspections to ensure that SOPs are adhered to and take corrective actions when necessary

  • Conduct site surveys for potential sites and identify areas where we can add value

  • Prepare documents for tender submissions

  • Prepare risk assessment, method of work and complete necessary permits applications

Requirements

  • Minimum Degree with a major in related fields will be advantageous

  • 2-3 years of working experience in related role

  • Well-organised and pro-active

  • Excellent planning and organizing skills

  • Strong logical reasoning ability and efficient in problem solving


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $3,500 - $4,500 per month