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Key Responsibilities:
Staff Management: Train, and schedule bar staff.
Set performance expectations and provide ongoing feedback and coaching.
Ensure all staff adhere to company policies and maintain high standards of customer service.
Beverage Program: Develop and update a diverse and appealing beverage menu.
Oversee purchasing and inventory management to control costs.
Monitor and maintain the quality of ingredients and preparation techniques.
Customer Service: Create a welcoming and inclusive atmosphere for all guests.
Handle customer complaints and concerns in a professional and efficient manner.
Train staff to deliver exceptional service and upsell when appropriate.
Operational Management: Ensure the bar operates efficiently and within budget.
Monitor and maintain cleanliness, hygiene, and safety standards.
Collaborate with kitchen and management teams for a seamless dining and drinking experience.
Marketing and Promotion: Execute marketing and promotional events to drive bar traffic.
Implement loyalty programs and special promotions to increase customer retention.
Compliance and Licensing: Ensure the bar is compliant with all relevant local regulations.
Maintain necessary licenses and permits.
Financial Management: Manage budgets, monitor expenses, and maximize profitability.
Analyze financial reports and make data-driven decisions to improve bar performance.
Training and Development: Keep up-to-date with industry trends and train staff accordingly.
Conduct regular training sessions to enhance product knowledge and service skills.
Staff Management: Train, and schedule bar staff.
Set performance expectations and provide ongoing feedback and coaching.
Ensure all staff adhere to company policies and maintain high standards of customer service.
Beverage Program: Develop and update a diverse and appealing beverage menu.
Oversee purchasing and inventory management to control costs.
Monitor and maintain the quality of ingredients and preparation techniques.
Customer Service: Create a welcoming and inclusive atmosphere for all guests.
Handle customer complaints and concerns in a professional and efficient manner.
Train staff to deliver exceptional service and upsell when appropriate.
Operational Management: Ensure the bar operates efficiently and within budget.
Monitor and maintain cleanliness, hygiene, and safety standards.
Collaborate with kitchen and management teams for a seamless dining and drinking experience.
Marketing and Promotion: Execute marketing and promotional events to drive bar traffic.
Implement loyalty programs and special promotions to increase customer retention.
Compliance and Licensing: Ensure the bar is compliant with all relevant local regulations.
Maintain necessary licenses and permits.
Financial Management: Manage budgets, monitor expenses, and maximize profitability.
Analyze financial reports and make data-driven decisions to improve bar performance.
Training and Development: Keep up-to-date with industry trends and train staff accordingly.
Conduct regular training sessions to enhance product knowledge and service skills.
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