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Nomad Watch Works is a ecommerce brand specializing in premium watch straps and accessories. We are passionate about delivering quality products and an exceptional customer experience. As we continue to grow, we’re seeking a proactive and detail-oriented Operations Executive to join our dynamic team.
1. Operational Management
- Oversee daily operations to ensure smooth workflows across departments.
- Manage inventory levels, ensuring optimal stock availability and timely replenishment.
- Monitor order fulfillment and shipping processes, ensuring accuracy and efficiency.
2. Team Coordination
- Assist in scheduling and managing part-timers for operations and backend support.
- Resolve order-related inquiries.
- Coordinate with the marketing person for promotional activities and product launches.
3. Serving Walk-In Customers
- Provide excellent customer service to walk-in clients at our showroom.
- Assist customers in selecting suitable watch straps and accessories based on their preferences and needs.
- Handle on-the-spot transactions, including payment processing and product packaging.
- Maintain a welcoming and professional environment in the showroom.
Key Requirements
- 1-3 years of experience in an operations or customer service role (ecommerce experience is a plus).
- Proficient in Microsoft Excel and other productivity tools.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Customer-oriented with a friendly and professional demeanor.
- Ability to multitask and thrive in a fast-paced environment.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with a passionate and supportive team.
- Career growth and learning opportunities.
- Staff discounts on premium watch straps and accessories.
If you’re excited about joining a brand that values innovation, quality, and customer satisfaction, we’d love to hear from you!
Job Types: Full-time, Permanent
Pay: $1,800.00 - $2,800.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Yearly bonus
Work Location: In person
Application Deadline: 31/12/2024
Expected Start Date: 02/01/2025