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Operations Admin Assistant

Salary undisclosed


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Operation Assistant Working Hours-

1st Shift: 7am to 4pm

2nd Shift: 2pm to 11pm (In office till 9pm)

Working Days: 2 Weekdays, 1 Weekend Location: Bukit Batok (WCEGA Tower)

Salary: $1400 - $1600 /Month with CPF contribution

Job Scope

Manage Client a pool of floater and cleaner queries, schedule and feedbacks

Need to manage and monitor cleaning equipment, solutions and cleaning standard

Need to respond to messenger until staff schedule end

Sunday, reply customers and staff check in & out from home

Able to communicate fast with client & cleaner staff through various channels

Maintaining a positive, empathetic, analysis and professional attitude toward clients at all times

Responding promptly to client inquiries &complaints

Ensure client satisfaction and provide professional client support

To arrange workers job schedule and monitor cleaning standards

Assist in any ad-hoc duties assigned

Requirements

Minimum 1 year experience in customer service, scheduling

Minimum N'Level holder

Customer Oriented with good interpersonal and communication skills

Must be fast learner

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality

Strong problem solving capabilities

Computer Literacy

Job Type: Part-time

Part-time hours: 24 per week


Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Afternoon
    • Tuesday: Afternoon
    • Saturday: Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,400 - $1,600 per month