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Operation Assistant Working Hours-
1st Shift: 7am to 4pm
2nd Shift: 2pm to 11pm (In office till 9pm)
Working Days: 2 Weekdays, 1 Weekend Location: Bukit Batok (WCEGA Tower)
Salary: $1400 - $1600 /Month with CPF contribution
Job Scope
Manage Client a pool of floater and cleaner queries, schedule and feedbacks
Need to manage and monitor cleaning equipment, solutions and cleaning standard
Need to respond to messenger until staff schedule end
Sunday, reply customers and staff check in & out from home
Able to communicate fast with client & cleaner staff through various channels
Maintaining a positive, empathetic, analysis and professional attitude toward clients at all times
Responding promptly to client inquiries &complaints
Ensure client satisfaction and provide professional client support
To arrange workers job schedule and monitor cleaning standards
Assist in any ad-hoc duties assigned
Requirements
Minimum 1 year experience in customer service, scheduling
Minimum N'Level holder
Customer Oriented with good interpersonal and communication skills
Must be fast learner
Good organizational and time management skills
Ability to think strategically
Pleasant and friendly personality
Strong problem solving capabilities
Computer Literacy
Job Type: Part-time
Part-time hours: 24 per week
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Afternoon
- Tuesday: Afternoon
- Saturday: Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $1,400 - $1,600 per month